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Ask an Expert ~ Forum for career advice and employment questions

I need advice on seeking a new career. I\’m an attorney but seeking an new career path. Do you have any advice?

July 3rd, 2008, 2:26 pm by fminano

Applying your education and experience from your career as an attorney can transition into many different career paths. I have known attorneys who have made the transition into education administration and Human Resources. When assessing which career path to follow, review:  Assess Yourself Honestly: If you have raw talent in a creative field, take the first step to explore the possibilities seriously. Lucky breaks do come around, but you also need to take a deliberate approach to managing your careerNetwork with at Least 15 to 20 People in Your Chosen Field: Ask industry contacts to give you an honest assessment of your abilities. Participate in an Extracurricular Activity: This will allow you to try out the work without a lot of risk. Getting as much experience as possible in your desired field of interest is critical, because it will help you become more of an insider when you’re looking for a permanent

I am looking for a job that requires Great customer service. I mean going beyond the call and making sure that each customer is very happy with their service.

July 1st, 2008, 5:29 pm by fminano

Great customer service is hard to come by these days. Be sure to include your enthusiasm for quality service in your cover letter as you pursue opportunities.

Question: Hello - My background is sales, sales mgmt, and customer service (combine over 18yrs). Has been a \”stay at home\” mom who in the meantime revive her RE License, took 90hrs of Home Appraisal education, and became a Ca. Notary and certified Loan Signing Agent. I am guessing an employer would look at the last 5yrs as being un-employed. How can I market myself as still having viable skill in my area of experience? #2 in what way can I look for opportunities that allow you to work from a home office?

July 1st, 2008, 5:19 pm by fminano

List activities you can use to fill that time period. You might have experience relevant to your job target, regardless of whether you were paid. Volunteer activities, community involvement, special projects, consulting engagements and continuing education can be used in the Experience section. Be sure to include a compelling cover letter that explains that you entering back into the workplace. Many job boards allow you to search for jobs with the wording work from homeIn the description field- which will narrow your search. You could also ask about working from home during the interview.

I am in the area, from Texas, to the end of this week. I noticed a job opening at Extron Electronics. Is there a chance that I could meet with someone from Extron before I leave. I have family in this area, and would be more than willing to relocate back here. I have been in the Dallas area for two years, having lived in SoCal for about 20 years prior to that.

June 30th, 2008, 11:34 am by fminano

My recommendation would be to follow the “call to action” in the ad that you are applying for with Extron.  Apply via e-mail and include in your cover letter that you are out here visiting until the end of the week and would be available for an interview. Don’t forget to state your goal of relocating to OCR.   Good luck!

Can you please help me. I have one unemployment check left and I have been seeking work since March.

June 30th, 2008, 10:55 am by fminano

Not knowing the industry you are looking to be employed, I would ask you how you are going about your job search? Are you looking in both print and online? Are you attending job fairs? Also, reach out to your Workforce Centers located throughout the county, these are government centers funded by our taxes to assist in finding jobs for individuals. My final suggestion is have you considered working with a Temp Agency to find temp work that could lead into full time employment?

I have been in hospitality for 15 years. What is the best way to get your foot in the door - I find everyone wants you to use on line resume and does not want you to call or visit them?

June 30th, 2008, 10:38 am by fminano

When replying to an opening, respect the way the employer is asking to collect resumes. (mail, fax or online) Once you send it, you can always follow up with a phone call and give it a personal touch.  Here are some tips for writing resumes:  
Title and Objective - A strong, descriptive title will help you stand out in a sea of resumes. And an objective must get an employer’s attention quickly or it won’t get any attention at all.      Look and Feel - use a standard Microsoft Word-installed font so the layout will be consistent when an employer opens your resume. Length - The consensus on resume length is simple: Keep it short. Style and Grammar - Finally, it may seem like grade-school advice, but it bears repeating.   

I have been always told that you should call a potential employer at least twice after an interview. I would like to know the rules that apply to a potential employer notifying me as to whether or not they wish to hire me. It seems that every time I go to an interview these day the interviewer either has no clue when a decision is to be made or they just blurt out some time frame that you can see in there eyes they have not intention of following. I guess what my real question is Why is the word Professionalism seem to be missing from these peoples vocabularies?

June 30th, 2008, 8:01 am by fminano

Unfortunately, there are no “rules” with the employer following up, all companies have different procedures. Get yourself back in the game by sending a follow-up letter. You never know – the company might be on a hiring freeze that was implemented after your interview, the person hired might not be working out, or there could be other suitable openings. Keep your name on decision makers’ minds by checking in and build a rapport with the recruiter if you really think this is the company for you.

I was an HR and Finance Mgr for a non-profit that I helped found for 15 years. It folded 3 years ago due to budget cuts. I have a certificate from UCI in HR, had 3.5 years of college years ago but left before actually getting my degree. I\’m currently putting 2 kids through college. Since the non-profit folded, I\’ve been working at home as an editor for court reporters. I\’m back out trying to find HR work, have my resume revamped and have been sending it out several times weekly to prospective employers. I have a few things against me, as you can tell, lack of degree, working HR in only one place and it was a non-profit. I used to get calls back and was hired very quickly before. I no longer find that to be the case. I have not received one call back. What do you suggest I do differently to market myself as still vibrant, energetic, healthy and willing and wanting to work for years to come even thought I\’m 52?

June 30th, 2008, 7:44 am by fminano

Be an ‘experienced’  worker heading for an interview at a new company — maybe for the first time in a decade or so — can get discouraging. Present yourself as an optimal combination of what you are and what the employer is looking for: An energetic, lifetime learner who knows the industry, keeps up with technology and can communicate effectively with colleagues of any age. Here’s how to prepare: Be a Positive Candidate; Know the Company’s Needs; Gather Intelligence on the Interview Situation, Don’t Stumble into a Generation Gap-When you show up for an interview with an HR representative or hiring manager who’s significantly younger, one of you may well be unnerved. The solution is to emphasize what you have in common with the interviewer, regardless of your ages. Identifying professional challenges you’ve both faced is a starting point; Speak Your Interviewer’s Language; Prepare to Look the Part.

Also, check out www.pihra.org for local HR positions. (A local HR Association - which stands for Professional in Human Resource Association)  and local non-profit sites for opportunities.

I\’m a 54-year-old retired UPS driver. I have had only some college before I began my 30-year-career. I find it difficult to get a job during these hard economic times but need one, even with a pension.

June 30th, 2008, 7:28 am by fminano

In a survey released in 2004, about one-third of pensioners age 55 to 64 were employed, and 15 percent of those workers say they retired from another job before taking their current position, according to Sarah Rix, senior policy advisor at AARP. This reflects how many older workers are rejoining the workforce to extend their funds. Temping is a practical option for many older workers. Temporary staffing agencies help you land part-time jobs as well as offer additional benefits, and the employer will see how hard you work and may want to hire you full time.

I have 25 years of professional work experience in vocational teacher, and management experience in Information Technology and Purchasing in the public school system. I was recently laid off due to the budget crisis My biggest drawback is I have more than enough units needed for a bachelor\’s degree. However, they are not in the right places to grant a degree, so that leaves me short of a full Bachelor\’s. I am currently enrolled to complete I need 3 more classes. How should I list this on my resume?

June 30th, 2008, 7:20 am by fminano

If you have an incomplete educational program, list the number of credits completed or the type of study undertaken on your resume. For example: College of Staten Island — Staten Island, New York. Completed 90 credits toward a BA in political science, 1981 to 1984

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